Refund policy

At Fusion Crafts, we aim to ensure your complete satisfaction with every purchase. Please read our Return and Refund Policy carefully before placing an order.

1. No Replacement or Exchange

We do not offer any replacement or exchange for products once sold.

2. Return Eligibility

As we will not provide any replacement or exchange, if you received any damaged or defective products, you should inform us within 48 hours of receiving the product to raise a return request. Once we approve the return, you should send back the product to the address from which it came to process the refund.

3. Conditions for Return

To be eligible for a return:

The product must be unused and in its original condition.

It must be returned in the original packaging along with all accessories, tags, and receipts.

4. Non-Returnable Items

Customized or personalized products

Items on clearance or discounted sale

Products damaged due to misuse or mishandling

5. Refunds

Once we receive and inspect your return, we will notify you about the status of your refund. If approved, the refund will be credited to your original payment method within 7–10 business days.

6. Return Shipping

The customer will be responsible for paying the shipping costs for returning the product unless the item was received in a damaged or defective condition.

7. Contact Us

For any return-related queries or to initiate a return request, please contact us at:

Company Name: Fusion Crafts
Phone: 9447208491
Email: abelma333@gmail.com